Product · 04

Call QA

Scores every call and catches the security misses.

110 recordings · 90.0%measured, clean audio

Our call-QA product: what customers called about, where the checklist fails, and 90.0% agreement on clean transcripts, on sample calls
Real product · sample data

How it works

  1. 01
    What goes inYour call recordings
  2. 02
    What it doesTranscribes each call and scores it against your checklist
  3. 03
    What you getSecurity misses flagged, with the moment in the call

Where it fits

How we deliver

  1. 01

    Three-day sprints. A working release every two weeks. A written recap every week. The first build of every project is a substantial release.

  2. 02

    Roughly half of a US agency's cost, fixed in writing before we start.

  3. 03

    NDA first. Full handover of code and documents. No lock-in. 30-day warranty.

Questions people ask

What does Call QA do?

Scores every call and catches the security misses.

Where does Call QA fit?

Telecom, Banking, Aviation & travel.

Where does the 110 recordings · 90.0% figure come from?

110 recordings · 90.0% — measured, clean audio.

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