---
title: "In-app customer assistant software · BuildWithIK"
description: "Lives inside the customer's account, answers from that account's own data, and raises a real ticket with context when it cannot. Built to cut support calls."
url: https://buildwithik.com/products/in-app-assistant
---

# In-app assistant

> Lives in the customer’s account, answers from it, and raises a real ticket when it cannot.

## How it works

- What goes in: A question inside the customer’s account
- What it does: Answers from that account’s own data
- What you get: An answer, or a real ticket with the context attached

## Where it fits

Telecom, Broadband / ISP, Satellite TV & broadband, Government, Retail & distribution, Real estate, Sports & media.

## How we deliver

- Three-day sprints. A working release every two weeks. A written recap every week. The first build of every project is a substantial release.
- Roughly half of a US agency's cost, fixed in writing before we start.
- NDA first. Full handover of code and documents. No lock-in. 30-day warranty.

## Questions people ask

### What does In-app assistant do?

Lives in the customer’s account, answers from it, and raises a real ticket when it cannot.

### Where does In-app assistant fit?

Telecom, Broadband / ISP, Satellite TV & broadband, Government, Retail & distribution, Real estate, Sports & media.

### What does a first build cost?

Roughly half of a US agency's cost, fixed in writing before we start. No prices on the site, on purpose.

---

Canonical page: https://buildwithik.com/products/in-app-assistant. Book a 20-minute call: https://buildwithik.com/book. Open it on the bench: https://buildwithik.com/bench?product=in-app-assistant