---
title: "Customer portal software · BuildWithIK"
description: "Account, tickets, documents and status in one place, under your brand. Built to cut support tickets by letting customers find the answer themselves."
url: https://buildwithik.com/products/customer-portal
---

# Customer portal

> Account, tickets, documents and status in one place. Built to cut support tickets.

## How it works

- What goes in: Your customers' accounts, tickets and documents
- What it does: Puts them in one place, under your brand
- What you get: Status and answers customers find without calling

## Where it fits

Any sector. For example: Broadband / ISP, Satellite TV & broadband, Telecom.

## How we deliver

- Three-day sprints. A working release every two weeks. A written recap every week. The first build of every project is a substantial release.
- Roughly half of a US agency's cost, fixed in writing before we start.
- NDA first. Full handover of code and documents. No lock-in. 30-day warranty.

## Questions people ask

### What does Customer portal do?

Account, tickets, documents and status in one place. Built to cut support tickets.

### Where does Customer portal fit?

Any sector. For example: Broadband / ISP, Satellite TV & broadband, Telecom.

### What does a first build cost?

Roughly half of a US agency's cost, fixed in writing before we start. No prices on the site, on purpose.

---

Canonical page: https://buildwithik.com/products/customer-portal. Book a 20-minute call: https://buildwithik.com/book. Open it on the bench: https://buildwithik.com/bench?product=customer-portal