---
title: "Call QA software for contact centres · BuildWithIK"
description: "Scores every call against your checklist and flags the security misses, with the moment in the call. Measured: 110 recordings, 90.0% accuracy, clean audio."
url: https://buildwithik.com/products/call-qa
---

# Call QA

> Scores every call and catches the security misses.

Measured: 110 recordings · 90.0% (measured, clean audio)

## How it works

- What goes in: Your call recordings
- What it does: Transcribes each call and scores it against your checklist
- What you get: Security misses flagged, with the moment in the call

## Where it fits

Telecom, Banking, Aviation & travel.

## How we deliver

- Three-day sprints. A working release every two weeks. A written recap every week. The first build of every project is a substantial release.
- Roughly half of a US agency's cost, fixed in writing before we start.
- NDA first. Full handover of code and documents. No lock-in. 30-day warranty.

## Questions people ask

### What does Call QA do?

Scores every call and catches the security misses.

### Where does Call QA fit?

Telecom, Banking, Aviation & travel.

### Where does the 110 recordings · 90.0% figure come from?

110 recordings · 90.0% — measured, clean audio.

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Canonical page: https://buildwithik.com/products/call-qa. Book a 20-minute call: https://buildwithik.com/book. Open it on the bench: https://buildwithik.com/bench?product=call-qa